Returns & Refunds Policy

At Ozzy Racing, all of our products are made to order, which helps reduce waste and allows us to deliver custom, high-quality items to our customers.

Made-to-Order Items

Because each item is printed specifically for your order, we do not accept returns or exchanges for change of mind, incorrect sizing, or unwanted items.

Please ensure you carefully check:

Product descriptions
Delivery details

before placing your order.

Faulty or Damaged Items

If your item arrives faulty, damaged, or with a printing error, we’re happy to help.

To report an issue:

Contact us within 14 days of delivery
Include your order number
Provide clear photos showing the fault

Once reviewed, we will offer a replacement or refund, depending on the situation.

Exchanges

As items are printed to order, we are unable to offer exchanges, including size changes. Please double-check sizing before ordering.

Returns Address

We do not accept customer returns sent directly to our production partner.
Any return arranged must be authorised by Ozzy Racing first. Unauthorised returns may not be refunded.

Undeliverable Parcels

If a parcel is returned due to:

Incorrect address
Failed delivery attempts
Refusal by the recipient

We will contact you to arrange re-delivery (additional shipping costs may apply).
If we do not receive instructions within 14 days, the item will be considered unclaimed and may be donated to charity.

If you have any questions about your order or this policy, please contact us via:

📧 race@ozzyracing.co.uk
🌐 ozzyracing.co.uk